Privacy policy

Privacy Policy

Last Updated: June 2026

Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our store.

By using our website, you acknowledge that you have read and understood this Privacy Policy.


Information We Collect

Depending on how you interact with our store, we may collect the following information.

Contact Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address

Payment Information

  • Payment Card Details
  • Transaction Information
  • Payment Confirmation Data

Account Information

  • Username
  • Password
  • Account Preferences
  • Saved Settings

Shopping Activity

  • Products Viewed
  • Cart Activity
  • Purchase History
  • Returns & Exchanges
  • Shopping Preferences

Device & Technical Information

  • IP Address
  • Browser Type
  • Device Identifiers
  • Network Information
  • Website Usage Data
  • Pages Visited
  • Time Spent on Site

Communications

Information you voluntarily provide through our Contact Us page or customer support.


How We Collect Information

We may collect information:

  • Directly from you when you shop or contact us
  • Automatically through cookies and tracking technologies
  • From payment processors
  • From shipping partners
  • From analytics providers
  • From other service providers that help operate our store

How We Use Your Information

Your information helps us provide a better shopping experience.

Order Processing

  • Process payments
  • Fulfill orders
  • Coordinate shipping
  • Process returns
  • Manage your account

Personalization

  • Recommend products
  • Remember your preferences
  • Improve your shopping experience

Marketing

  • Send promotional emails
  • Send SMS marketing (only if you opt in)
  • Display relevant advertising

Security

  • Prevent fraud
  • Verify account activity
  • Protect our website

Customer Support

  • Respond to inquiries
  • Resolve issues
  • Provide order updates

Legal Compliance

We may process information when required by law or to protect our legal rights.


When We Share Your Information

We may share your information with:

Service Providers

Payment processors, shipping carriers, fulfillment partners, analytics providers, customer service providers, and cloud hosting services.

Marketing Partners

Advertising and marketing partners that help us promote our products.

Legal Authorities

When required by law or necessary to protect our business and customers.

Business Transfers

If our business is sold, merged, or reorganized.


Shopify

Our store is powered by Shopify. Shopify processes certain information necessary to operate the store, process payments, and maintain security.


Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


Children's Privacy

Our store is not intended for children. We do not knowingly collect personal information from minors.


Data Security & Retention

While no system is completely secure, we use commercially reasonable safeguards to protect your information.

We retain information only as long as necessary to:

  • Complete your orders
  • Maintain your account
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion
  • Receive a copy of your data
  • Opt out of marketing
  • Manage communication preferences

Identity verification may be required before processing requests.


International Data Transfers

Because we work with international suppliers and service providers, your information may be processed outside your country.


Policy Updates

We may update this Privacy Policy from time to time. Changes become effective when posted on this page.


Contact Us

If you have questions about this Privacy Policy, please contact us through our Concierge page.